Privacy policy

Last updated: January 18, 2026

At House of COSIE, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase from us.

Who We Are

House of COSIE is a UK-based children’s clothing brand.  

If you have any questions about this policy, please contact us at: hello@houseofcosie.com

What Information We Collect

When you interact with our website, we may collect the following information:

  • Your name  
  • Email address  
  • Shipping and billing address  
  • Phone number  
  • Payment details (processed securely by third-party providers)  
  • Order history  
  • IP address and browser information  

How We Use Your Information

We use your information to:

  • Process and deliver your orders  
  • Communicate with you about your order or account  
  • Send emails you have opted into (such as updates or early access)  
  • Improve our website and customer experience  
  • Comply with legal obligations  

We will only use your information when we have a lawful reason to do so.

Email Marketing

If you sign up to our email list, we may send you updates about House of COSIE, including product launches and offers.

You can unsubscribe at any time by clicking the link at the bottom of our emails.

Sharing Your Information

We only share your personal data with trusted third parties where necessary, including:

  • Payment providers  
  • Shipping and delivery partners  
  • Website and email service providers  

These third parties are only given the information needed to perform their services and are required to keep your data secure.

We will never sell your personal information.

Cookies

Our website uses cookies to help improve your browsing experience and understand how our site is used.

You can choose to disable cookies through your browser settings, although this may affect how the website functions.

How We Protect Your Information

We take reasonable steps to protect your personal data and use secure systems and trusted platforms to store and process information.

Your Rights

Under UK data protection laws, you have the right to:

  • Access the personal data we hold about you  
  • Request corrections to your data  
  • Request deletion of your data  
  • Withdraw consent for marketing at any time  

To exercise these rights, please contact us at [your email address]

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. Any updates will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:  

hello@houseofcosie.com